Visiting boutiques is the primary option for buying luxury watches and similar high-value items. However, this may not be the most convenient choice for many consumers, especially now that we can do most of our purchases online. Amazon and eBay are the go-to solutions to this shopping constraint, although not every luxury item can be found in these sites.
Recently, a new e-commerce site called Jomashop seems to be overtaking Amazon and other well-known online shopping sites in selling luxury products, especially watches. Their popularity, wide range of product list, and customer service delivery caught the attention of many watch collectors who recommend the website as a reliable online source of hard-to-find luxury items.
Still, many are dubious about Jomashop’s authenticity. Is Jomashop a legit business entity? How are its warranty and shipping services compared to other e-commerce sites? We’ve created a brief Jomashop review to answer the most asked questions about the company’s reputation and operation.
What is Jomashop?
Jomashop is an e-commerce company that has been doing business since 1987. They started as an eBay store before they moved to their own website. They do wholesale and retail trading of a variety of luxury goods including watches, fashion accessories, handbags, writing instruments, and other gift items.
Their luxury watch inventory includes brands like Rolex, Panerai, Breitling, and Omega. However, they also offer budget-friendly watches from brands like Invicta, Bulova, Timex, and Seiko.
Their main office is situated in New York but they ship their products to countries around the globe, so it shouldn’t be a question if Jomashop is a legit business or not. They’re a registered company in the US and have all the necessary documents to prove it.
The company has been mentioned many times by popular and credible business websites like Business Wire and Retail Info Systems. Business Insider even made a list of recommended watches on sale on the Jomashop website. Being recognized by these entities add credibility to any product or website.
Jomashop reviews on both Amazon and eBay are stellar. Thousands of customers have rated their satisfaction level around 90% at the least, further establishing their legality and trustworthiness as a company that sells luxury watches and similar goods.
Members of the popular forum called Watchuseek.com also recommend the luxury timepieces sold on Jomashop.com. Many of them bought their watches from the online website, so they can attest to the legitimacy of Jomashop’s business operation.
What Makes Jomashop Unique
Luxury watch manufacturers don’t really prefer selling online because they want to maintain their prestige and give customers the boutique shopping experience. With this, they require authorized dealers to follow strict guidelines and offer discounts within their suggested price.
So where does Jomashop fit into this picture? Jomashop acts as a reseller for these authorized dealers; a middleman of the middleman, so to speak. This so-called ‘gray market’ is what Jomashop takes advantage of, buying overstock at a wholesale price range. This, in turn, allows them to sell their products at a lower rate compared to the authorized dealers.
Jomashop Policies and Services
We know that you may still have questions about the credibility of Jomashop as an e-commerce website and we can’t blame you for that. So, to further establish your confidence in the company, we looked into Jomashop warranty reviews, customer ratings, promotional offers, shipping reviews, and similar details that can help prove Jomashop is a legit business.
Warranty and authenticity (Is is legit to buy through?)
Jomashop is able to sell items at a discount because they do not follow the manufacturer’s suggested retail price. This, however, revokes their right to issue a manufacturer’s warranty or certificate of authenticity.
They know how important warranty is to customers. To fill the gap, Jomashop offers their own warranty in place of the manufacturer’s warranty. There are several exclusions from this and the warranty duration also varies per product.
Jomashop sources its products from authorized dealers and distributors to ensure the authenticity of items. They make sure that all items they sell are high-quality and made with original parts, have the manufacturer’s serial number on them, and are not in any way refurbished or replicas.
Promos and shop credits
For purchases amounting to more than $2,000, customers can go for Jomashop’s trade-in program wherein they can send used luxury watches in exchange for shop credits they can use on their next watch purchase.
Jomashop also makes use of promo codes to give $5 to $250 discounts to their most loyal customers.
The biggest letdown of Jomashop is the availability and shipping of the products they sell.
We found that Jomashop shipping reviews are a bit mixed: some were satisfied while some swore not to buy from the company again. Most of the reviews gear more toward the positive side of things, though, with customers praising the fast shipping service of the company, receiving their purchased items within 6 days.
So where does the problem come from? Their biggest hurdle stems from their inefficiency to inform customers of product availability in a timely manner. Some customers had placed their order because the website says the product is available, only to find out later that it’s not. There’s also no exact date when the company can confirm the replenishment of their inventory which further increases customer dissatisfaction.
Aside from credit card payment, they also offer options for wire transfer, Amazon Pay, and PayPal.
They offer excellent customer service via chat, phone, or email. You can contact them Monday to Friday and expect to receive a quick response from their helpful representatives.
My Final Review Of Jomashop
Jomashop is a legitimate business operating within the bounds set by the United States government. They’ve been in business for more than two decades already and have been recognized by a number of credible online sites as well as thousands of organic customers who have purchased from their website.
Jomashop currently encounters a few hiccups here and there involving the mismatch in their inventory and the product availability on their website. Once they fix this problem, everything will run smoothly and transactions will be a breeze.
If you’re looking for an online store that sells luxury goods at an affordable price, Jomashop is the right place to go. Aside from competitive prices, they offer a number of payment options, discounts, and shipping promos that will surely keep you coming back for more.