Is Jomashop Legit? – Watch Online Store Review

Visiting brick and mortar boutiques is one primary ‘Safe’ option for buying luxury watches and other high-value items like jewellery, designer bags.

However its not convenient to travel hours to a boutique especially if the watch you are looking for is halfway across the country.

This is where online boutiques such as Jomashop do it safer and better for their customers has developed a glowing reputation in a reliable way to buy your grail timepiece.

  • They have great deals on sort after luxury brands and models that can be safely found and purchase online, like steel sports Rolex
  • They are one of the longest-running online boutiques that have a solid track record with the safe procurement and selling luxury watches.
  • And if you are a deal hunter like me then you will love their ongoing 72 hour promos they do. I’ve spotted a few of my grail pieces being listed just under grey market prices! Yet I’ve never been quick enough to snap them up.

Now this is the only time I will touch on this:

“What about Amazon, Ebay, Facebook Market place and Chrono24 for deals”

Amazon, eBay, Facebook Market Place and websites like Chrono24 have been proven to be high-risk unless due diligence proves otherwise.

If this is your first time buying an expensive watch then you may want to avoid the pitfalls many before you have encountered when doing these deals.

Its important to avoid shady sellers so you…

Don’t Pay The “Stupid Tax”

The “Stupid Tax” is just another way of being cheap, and falling for a “too good to be true offer” and not adhering to the dangers of being scammed on a replica watch and losing a bunch of money in the process…

The watch community has seen big influencers, YouTubers turned watch sellers being thrown into hot water for selling fakes (Not mentioning names, but if you are on the watch forums then you likely know who they are)

</ending the “I told you so rant” so hindsight won’t bite you in the butt and haunt you with shame>

Jomashop, on the other hand, is the Amazon for buying high-end luxury pieces, and I will prove it in a moment.

Their popularity, wide range of brands, and customer service, the delivery has caught the attention of many watch collectors who recommend the website as a reliable online source of hard-to-find luxury items.

Still, many are dubious about Jomashop’s authenticity. Is Jomashop a legit business entity?

How are its warranty and shipping services compared to other e-commerce sites? We’ve created a brief Jomashop review to answer the most asked questions about the company’s reputation and operation

These were the same questions I had before purchasing from them…

What is Jomashop?

Jomashop is an e-commerce company that has been doing business since 1987. They started as an eBay store before they moved to their own website. They do wholesale and retail trading of a variety of luxury goods including watches, fashion accessories, handbags, writing instruments, and other gift items.

Their luxury watch inventory includes brands like Rolex, Panerai, Breitling, and Omega. However, they also offer budget-friendly watches from brands like Invicta, Bulova, Timex, and Seiko.

Their main office is situated in New York but they ship their products to countries around the globe, so it shouldn’t be a question if Jomashop is a legit business or not. They’re a registered company in the US and have all the necessary documents to prove it.

The company has been mentioned many times by popular and credible business websites like Business Wire and Retail Info-Systems. Business Insider even made a list of recommended watches on sale on the Jomashop website. Being recognized by these entities add credibility to any product or website.

Jomashop reviews on both Amazon and eBay are stellar. Thousands of customers have rated their satisfaction level around 90% at the least, further establishing their legality and trustworthiness as a company that sells luxury watches and similar goods.

Members of the popular forum called Watchuseek.com also recommend the luxury timepieces sold on Jomashop.com. Many of them bought their watches from the online website, so they can attest to the legitimacy of Jomashop’s business operation.

What Makes Jomashop Unique

Luxury watch manufacturers don’t really prefer selling online because they want to maintain their prestige and give customers the boutique shopping experience. With this, they require authorized dealers to follow strict guidelines and offer discounts within their suggested price.

So where does Jomashop fit into this picture? Jomashop acts as a reseller for these authorized dealers; a middleman of the middleman, so to speak. This so-called ‘gray market’ is what Jomashop takes advantage of, buying overstock at a wholesale price range. This, in turn, allows them to sell their products at a lower rate compared to the authorized dealers.

Jomashop Policies and Services

We know that you may still have questions about the credibility of Jomashop as an e-commerce website and we can’t blame you for that. So, to further establish your confidence in the company, we looked into Jomashop warranty reviews, customer ratings, promotional offers, shipping reviews, and similar details that can help prove Jomashop is a legit business.

Warranty and authenticity (Is is legit to buy through?)

Jomashop is able to sell items at a discount because they do not follow the manufacturer’s suggested retail price. This, however, revokes their right to issue a manufacturer’s warranty or certificate of authenticity.

They know how important warranty is to customers. To fill the gap, Jomashop offers their own warranty in place of the manufacturer’s warranty. There are several exclusions from this and the warranty duration also varies per product.

Jomashop sources its products from authorized dealers and distributors to ensure the authenticity of items.

They make sure that all items they sell are high-quality and made with original parts, have the manufacturer’s serial number on them, and are not in any way refurbished or replicas.

Promos and shop credits

For purchases amounting to more than $2,000, customers can go for Jomashop’s trade-in program wherein they can send used luxury watches in exchange for shop credits they can use on their next watch purchase.

Jomashop also makes use of promo codes to give $5 to $250 discounts to their most loyal customers.

Shipping service

The biggest letdown of Jomashop is the availability and shipping of the products they sell.

We found that Jomashop shipping reviews are a bit mixed: some were satisfied while some swore not to buy from the company again. Most of the reviews gear more toward the positive side of things, though, with customers praising the fast shipping service of the company, receiving their purchased items within 6 days.

So where does the problem come from? Their biggest hurdle stems from their inefficiency to inform customers of product availability in a timely manner. Some customers had placed their order because the website says the product is available, only to find out later that it’s not. There’s also no exact date when the company can confirm the replenishment of their inventory which further increases customer dissatisfaction.

Payment options

Aside from credit card payment, they also offer options for wire transfer, Amazon Pay, and PayPal.

Customer service

They offer excellent customer service via chat, phone, or email. You can contact them Monday to Friday and expect to receive a quick response from their helpful representatives.

My Final Review Of Jomashop

Jomashop is a legitimate business operating within the bounds set by the United States. They’ve been in business for more than two decades already and have been recognized by a number of credible online sites as well as thousands of organic customers who have purchased from their website.

Jomashop is not without its flaws, sometimes they encounter hiccups here and there involving the mismatch in their inventory and the product availability on their website, yet they always come to the table for their customers and resolve ant problems that arise and I previously mentioned in the warranty section.

If you’re looking for an online store that sells luxury goods at competitive prices, Jomashop is the best place to go. Aside from competitive prices, they offer a number of payment options, discounts, and shipping promos that will surely keep you coming back.

Check Jomashop out here

More Information:

  1. https://www.businessinsider.com/jomashop-christmas-in-july-watch-deals-2017/
  2. https://www.quora.com/How-credible-is-Jomashop
  3. https://www.reddit.com/r/Watches/comments/6tkld2/questions_about_jomashop/

2 COMMENTS

  1. Quote from one review: “I bought a new Deville SS Olympic Chronometer/chronograph in October. By December the day/date stopped working – after wearing the watch 3 times! It’s late April and the watch is still not repaired.”

  2. I ordered a Longines Hydroconquest from Jomashop in May 2020 – last month. It did not work when it arrived. I took it to a watch store and they said it was defective. The watch store was closed when the watch arrived, on May 18, due to the COVID-19 epidemic, but they opened at the beginning of June, within two weeks of receipt of the watch, and I returned it to Jomashop on June 4, the next day after receiving the diagnostic that it’s defective, well within the 30 days advertised on Jomashop’s website. However, Jomashop won’t take it back, claims it was scratched, even though it could not have possibly been worn since it was not working and needed to be sized. I’ve never heard of brand new Swiss watches that arrive broken from reputable, authorized dealers. My concern is Jomashop sold me a counterfeit, broken watch. They shipped me a broken product without checking it first, and then made up a false claim to avoid taking it back. I regret buying a (supposedly?) Swiss watch from this online company.

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